One thing is for certain, the future of business has never been so uncertain. In an environment of constant and accelerated change, the need to stay current is now more important than ever. These opinions are our own and are here to provoke a conversation – so feel free to comment!
Lewis Martin takes a deeper look into the ServiceNow San Diego release and shares his findings
KA2 is delighted to be working with a UK Challenger Bank on a new ServiceNow engagement project.
As the Russia-Ukraine conflict intensifies, increased cybersecurity attacks have become a very real threat around the world. KA2 Head of Cyber Security, Justin Gibbs, shares his thoughts on the matter and advises how to be prepared for all eventualities.
Are you confident that your ServiceNow Platform is as healthy as it can be?
Kelvin Ceberg, our Head Of Operational Resilience shares his thoughts.
Our Head of Cyber Security Justin Gibbs shares his thoughts.
KA2 is excited to announce it has become a lead sponsor for the 22nd annual FStech Awards.
ServiceNow commits to net-zero greenhouse gas emissions by 2030 - two decades early!
KA2 Awarded a Gold Medal in recognition of our Sustainability Achievement!
Read about KA2's 3 phased approach to achieving Operational Resilience.
We take a deeper look into the ServiceNow Rome Release and share our findings.
KA2 was awarded yet another ServiceNow 5-Star Customer Satisfaction rating, this time by a leading UK Investment Bank.
Leading International Investment Bank enhances its Service Management Platform with KA2 and Automatepro
Procurement workflow automation delivered by KA2 and ServiceNow Contract Management
On Monday 29th March Bank of England, Financial Conduct Authority and PRA issued their Operational Resilience Policy. The shared policy summary and consultation papers detail how organisations must take responsibility for their operational resilience and for the services they supply.
There are five key areas to consider when reshaping from a workplace to a workspace; Agility, Clarity, Culture, Security and Technology.
Working with a third party can also open your organisation to significant regulatory, financial and cybersecurity risk, as these vendor integrations often involve access to sensitive data, back-end services and source code. As these partnerships proliferate, we’re likely to see these instances remain a preferred attack vector for cybercriminals.
Today’s organisations must continually innovate and evolve to keep pace with technological advancements, shifting customer expectations and ever-increasing regulatory requirements.
Managing a hybrid team of at-home or in-office employees can be a challenging balancing act on many fronts. One of those challenges is how to keep your team connected and productive.
It’s more important than ever for today’s modern organisations to build resiliency into your operations to navigate these periods of uncertainty.
We look at what your organisation needs to know about third-party cybersecurity risks and the steps you can take to mitigate these real threats.
As major data breaches continue to threaten the modern enterprise, cybersecurity teams must rethink their processes and solutions for security vulnerability and incident response using automation.
KA2 is delighted to announce we've become the latest ServiceNow Sales and Services Partner.
We highlight DMARC and BIMI, two effective measures that, when combined, will help your business combat email fraud and improve your reputation.
Faced with balancing strict data privacy rules, compliance regulations and access to customer data, financial services providers must find ways to mitigate risk across the entire supply chain as they adapt to the new world of remote work.
We are delighted to announce that KA2 has been accepted into the UK Government’s Digital Marketplace G-Cloud 12 Framework.
We’re pleased to announce that KA2 has recently been awarded Cyber Essentials Plus certification by the National Cyber Security Centre, demonstrating our continued commitment to cyber security.
As the world adapts to a new normal, ServiceNow's Paris release offers a range of new capabilities designed to help organisations navigate the new world of work.
The best way to protect devastating data breaches is to be proactive. Here, we make the case for the need to act quickly through patching, but also by investing in an automated, robust system for vulnerability management.
The threat of Business Email Compromise (BEC) is a real and growing concern among financial services firms. Here, we look at what your organisation needs to know about the growing threat of BEC and the actionable steps you can take to prevent it.
Many organisations have reacted quickly to social distancing and self-isolation tactics, doing what they can to keep the lights on and employees safe. However, organisations that are innovating to keep employees connected, engaged, productive, and secure whilst working remotely are the ones that will succeed.
In recent years, financial services providers have transitioned to more self-service models. The arrival of the COVID-19 pandemic escalated this transition, making self-service now essential for post-pandemic success.
We look at four key ways that today's agile technology teams can transform service management across the organisation.
Four considerations to guide your digital transformation in a safe and sustainable way, from creating a culture of change to striking a balance between agility and security.
Organisations are finally demonstrating a greater focus upon security as part of their normal operations as their digital transformation accelerates and new ways of working emerge. Smart investment in security is now key.
Life has changed dramatically in the past few months; 2020 will undoubtedly be a year of challenges and change. From a workplace perspective, one of the most notable shifts was the rapid rise of remote work in response to safer-at-home measures. IT service management teams, in particular, have a lot on their plate.
As more organisations move to remote work, many employees now rely on video conferencing tools to stay connected and productive. Here, we share our top tips for using these tools safely and securely.
The coronavirus pandemic has impacted every facet of our daily lives – from the way we work and live to how we socialise and shop. As people around the world adapt to a new reality, one thing is clear: the global business landscape will forever be changed.
As more organisations and people embrace remote work, the question becomes: how can employees protect themselves from phishing emails? Here, we share our Smarter Awareness tips on how to spot a scam email.
For many businesses, the first step toward a collaborative, yet secure home workplace is to navigate the known challenges these tools and platforms pose to your organisation – including cybersecurity gaps, data sharing, and compliance.
With the explosion of collaboration tools, employees are sharing more information than ever before. Technology teams – and everyone, really – must consider how they secure workforce communication over messaging and collaboration platforms to avoid noncompliance or devastating data breaches.
We’re excited to announce the newest addition to the KA2 advisory board.
All technology driven transformation projects are unique. Get in touch now to discuss how we can help you to realise your business objectives.