At KA2, we are always looking to grow our customer base, and we believe that our existing Associate Network is in a great position to help us.

We want to encourage our Associates to introduce us to companies who can benefit from the full range of KA2 services and reward them as part of the wider KA2 sales distribution network.

We provide the following incentives for providing customer referrals:

  • £100 in retail vouchers of your choice for a customer referral that results in an engagement with KA2
  • £10 per day per KA2 resource working on a referred customer assignment. The reward period will be calculated from the start date of the initial customer engagement for 12 months and is subject to a total fee cap of £2,500 per referred customer.

We qualify a customer referral based on the following criteria:

  • KA2 has had no direct contact with the company during the previous 12-month period; and
  • The referred company subsequently engages KA2 within six months from the date of the initial referral.

For the avoidance of doubt, each of KA2 resources carrying out assignments on referred customer projects:

  • Must undertake the Services with due diligence from the assignment start date specified
  • Must be present during the time or for the total number of hours during each day and/or week as specified in the assignment
  • May not terminate an assignment without cause

Failure by the resource to complete the assignment as required under their contract with KA2 shall constitute a breach of contract and shall entitle KA2 to withhold referral fee payments for any resulting loss suffered by KA2. In addition, KA2 reserves the right to suspend or reduce payments if:

  • The resource is in breach of any of its obligations to carry out an assignment
  • For any reason, the resource proves unsatisfactory to KA2 or the customer
  • If the customer does not pay KA2 invoices (or parts of them) in relation to an assignment
  • The contract between KA2 and the customer is terminated for any reason

For the avoidance of doubt, the referrer will not be entitled to receive payment from KA2 for time not spent by the resource on the assignment, whether in respect of holidays, illness, or absence for any other reason. In addition, should a resource accept permanent employment by the customer at any time during or at the end of an initial engagement or any renewal, then no further fee shall be payable.

Subject to the right to reduce or suspend payment, KA2 will pay the referrer for any services satisfactorily performed by the resource and subject to customer authorisation through to the date of termination.

The following acceptance criteria apply to referral payments:

  • £100 in retail vouchers once KA2 has received payment of the customer’s first invoice
  • Verification of the actual days a resource has worked since the start of their assignment
  • Quarterly Statement from KA2 detailing the authorised value of the referral fee calculated on the number of days worked during that period. The referrer should then submit an invoice for the fee.
  • The invoice will be settled in accordance with the referrer’s Master Services Agreement

The recipient of the referral fee and retail vouchers will be responsible for their own tax and national insurance liability.

KA2 is not responsible if a voucher is lost, stolen, destroyed, or used without permission.

Right to Cancel, Modify or Terminate

Referral fees are payable at the discretion of KA2. KA2 reserves the right to cancel, modify, or terminate this scheme for any reason, with no liability for any future payments.