Junior ServiceNow Developer at KA2 Limited – Specialist ServiceNow Partner.

Salary Range £20,000 – £32,000 depending on experience.

Base location – Maidstone, Kent. With a hybrid working model.

KA2 is a boutique Technology Consultancy and ServiceNow Specialist Partner covering all aspects of Business and Technology Change, including Service Management, Program and Project Delivery, Cyber Security and Governance, Risk and Compliance. Based in the heart of Kent, with our origins in the global financial services market, KA2 has expanded its market reach to deliver projects of all sizes across multiple sectors since 2017.

As an environmentally aware organisation, we place great importance on our corporate and social responsibility. Our sustainability achievements saw us awarded a gold medal by Ecovadis, the world’s largest and most trusted provider of business sustainability ratings, which we are extremely proud of.

As part of our broader business strategy, we are growing the ESM and ServiceNow practice to meet the requirements of our rapidly expanding client base. As a Specialist ServiceNow Partner, we value our reputation for consistently providing our customers with a five-star rated ServiceNow and Service Management experience.

To underpin our ability to deliver exceptional service, we are looking for an outstanding Junior Developer who wants to shape an exciting and varied career as a successful and tenacious ServiceNow expert in a company that inspires from the inside out, and guides and encourages everyone to reach their full potential, whilst having fun along the way. We are looking for someone who shares our values and beliefs and wants to be part of our collaborative, passionate, hardworking team of expert Consultants and Developers.

You will rapidly become an integral part of our operation, gain experience across various disciplines, and learn from the best practitioners in the market. We will also support you in continuing your education in the workplace through formal and on-the-job training.


What will you be doing?

Working for the benefit of our clients, you will be part of the highly collaborative, knowledgeable, and dedicated KA2 team implementing innovative solutions aligned to best practice ServiceNow platform design principles and delivering excellent business outcomes.

Our continual learning and development program starts with enrolment on a 9-week intensive ServiceNow Bootcamp, which teaches you the basics of IT service management using the ServiceNow platform, ITIL and Agile Methodology and JavaScript. It covers architecture, business processes, analysis, integration, data management, etc. In short, everything you need to get your career off to a flying start as well as the opportunity to become a certified ServiceNow specialist.

While the role responsibilities will focus primarily on the ServiceNow platform, it’s important to understand and possess a keen interest in a wide range of related technologies and how KA2’s broader Practice capabilities can drive value into customer engagements.


What skills you will bring?

You’ll be a self-motivated individual with a passion for learning and developing new skills. You will seize the opportunity to build your knowledge of the ServiceNow platform and learn from the best practitioners in the business. In addition, you’ll be organised and analytical, adept at working in a team environment, and able to handle multiple priorities in an ever-changing environment.

You will have or demonstrate an aptitude to develop the following attributes:

  • The ability to work as part of a team
  • Comfortable to lead and equally comfortable to follow
  • Recognises your own and others’ skills and abilities
  • Able to organise and prioritise own work
  • Great written and spoken communication skills
  • Able to break down complex ideas into an ‘easy to understand’ format
  • Use negotiation and persuasion to present a balanced argument
  • Can use communication skills to show another way of thinking
  • A lateral thinker able to think around a problem
  • Ability to be creative when presented with a challenge
  • Perseverance and motivation – can stick with things when the going gets tough
  • Ability to work under pressure and juggle multiple tasks
  • Decisive and creative during stressful situations
  • Willingness to learn and embed quickly within a fast pace, cutting-edge tech environment 

You will already know or demonstrate a willingness to learn about software development, solution design and the ServiceNow platform:

  • JavaScript/HTML/CSS Language [CA1]
  • Performance Analytics (fundamental/advanced)
  • Flow designer
  • Application UI
  • ITSM (advanced/fundamental)
  • Process and solution integration
  • ServiceNow implementations
  • ServiceNow Portal
  • ServiceNow Application Development
  • Integration Hub


What will you get in return?

What will you get in return? You’ll enjoy a diverse role with lots of challenges to get stuck into, and we’ll ensure you get a real stretch so that you benefit from wider career opportunities and progression with the opportunity to learn, grow and develop within the wider Group.

At KA2, we aim to be the partner of choice for our current and future clients. We are focused on making a difference to clients, businesses, and communities. We’re focused on creating a values-led culture and are committed to building a workforce that reflects the diversity of our customers and communities and is genuine about providing equal opportunity.


This is a key role for us, and as you make your first steps into the professional world, we know it is important for you to select the best partner to start your career with.

So, we invite you to pick up the phone or drop us an e-mail for a more detailed discussion.

Of course, if we have managed to convince you already, we would welcome an application from you. Either way, don’t be a stranger.